Returns & Exchanges

We want you to be as stoked on your new skis as we are, which is why we offer a 30-day return window for all unmounted and unused gear. If your equipment hasn't hit the snow or been drilled for bindings, we'll get you sorted with a refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your skis are in brand-new condition, unmounted, and in their original packaging within 30 days of the delivery date.

• 2.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Print your prepaid shipping label and securely package your gear in the original box to prevent damage during transit back to our Reno factory.

• 4.
  Inspection and Refund

  Once our team inspects the gear to confirm it is unmounted and pristine, we will process your refund or ship out your exchange within 5-7 business days.